Contact Us
- exclusive deals
- and Club Med customer service!
Available 24 hours a day, our booking engine helps you find the best available deal for your Club Med Holiday.
You can also customize your Club Med package in a click (choose your flights, upgrade to a Deluxe or Suite Room, book your transfers and your Golf/Spa packages).
To select a Resort and book online, you can either:
- use our multicriteria search
- take a look at our recommendations
- choose your Club Med Resort direct from the button at the top
- or simply use the booking remote control displayed on the right-hand column on most pages of the website.
Please note that maintenance works might affect browsing temporarily. The 'length of stay' includes overnight flights and stay at the resort, which can affect the duration of stay at the resort itself. Quotes shown on the website are valid for instant purchase only.
You can contact us:
BY PHONE 1300 855 052
OR ASK TO BE CALLED BACK BY ONE OF OUR AGENTS.Call centre opening times (AEST):
Monday-Friday: 9am - 6pm
Saturday: 9am - 2pm
Sunday: Closed
BY EMAIL
Simply fill our booking form or send us an email at sales.australia@clubmed.com.
To give you the best available rate, please provide :
- The Resort(s) you would like to go to
- The departure date and the number of nights
- The number of people to include in the quote (for children, please provide their age at the time of travel)
- The departure city if you want Club Med to arrange your flights and transfers.
Thank you!
FAQ SECTION
Our FAQ section is designed to provide you with guidance on how to browse the Club Med website and should cover most technical issues you may encounter.
However if you are still experiencing problems whilst browsing or placing a booking, you may contact our support staff here.
We will process your query as soon as possible. Please note that maintenance works might affect browsing temporarily. We apologise for any inconvenience and thank you for your patience. Please note that no enquiries about availabilities or existing bookings will be processed using this Email contact. Those should only be made via telephone by contacting our call centre on 1300 855 052.
PR
You can download our latest press releases here or contact our PR agent, Cynthia DAMMERER, at c.dammerer@bigpond.com or 07 5510 8873.
JOBS AT CLUB MED
Visit our recruitment website: http://jobs.clubmed.com.au.
You can also send us your CV and your cover letter by fax: 02 9265 0599.
ONLINE PARTNERSHIPS
For any online partnership proposal, e-mail us your proposal here. Thank you.
FINANCE
You may request our annual report by writing to:
Direction of Communications
Club Med - 11 rue de Cambrai
75957 Paris Cedex 19 FRANCE
or log on to our corporate website for financial informations
FEEDBACK
Club Med is a consumer orientated organisation and we place the happiness of our guests as paramount.
It is imperative for us to receive feedback in order for us to continue to develop the high standard for which Club Med is internationally renowned.
If you wish to lodge your feedback, complaint or compliment, please email our Customer Relations department to customerrelations.australia@clubmed.com
DIRECT BOOKING
SEARCH FOR RESORT AND PRICE
SEARCH BY SINGLE CRITERIA
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By destination
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By children's club
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By available dates
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By activities
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By comfort level
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By price range