Focus on quality and satisfaction
Club Med's Quality standards are based on a longstanding corporate culture of customer satisfaction, and the relevant tools to implement them.
(Did you know that Club Med has been sending customer satisfaction questionnaires to GMs since the early 1950s!)
Our constant concern to enhance Quality has always been part of the Club's corporate culture, and in recent years this concern has been formulated in an increasingly organised and structured policy aimed at developing the company, its products and markets.
