F.A.Q

Online privacy policy

  • What does Club Med do with the personal details I enter on the website?

    Club Med's website is registered with the "CNIL" ("CommissionInformatique et Libertés"), the French Data Protection agency. In addition, Club Med makes sure to comply to the provisions for protection of privacy and personally identifiable information, as deed Europe-wide in Community Directives 95/46/CE and 2002/58/CE.

    All personally identifiable information disclosed by you when contacting us on-line for information or documentation is processed by Club Méditerranée, the registered office of which is located at 11, rue de Cambrai, 75957 Paris, Cedex 19, France. Be assured that these details are intended exclusively for Club Med and are required for us to deal with your request and send you subsequent product information offers,by any medium whatsoever.

    You may therefore receive further offers from Club Med, following this request. With regard to e-mails we may subsequently send you, you can ask to be removed from ou r e-mailing list at any time by clicking on the "unsubscribe" link included in all our e-mail messages. We never disclose or sell your e-mail address to any outside sales and marketing organisations whatsoever.


    Please note that certain fields require to be filled in, and these are identified by an asterisk. If you do not complete the required fields, we will be unable to offer you our services and fulfil your request.


    The other details requested (such as in the fields at the bottom of the "sign up" page for the Newsletter) are optional. Should you choose to let us have this additional information, however, it will help us to help you by:
    > making it easier for you to choose products that match your expectations,
    enabling us to improve our service, and
    > to send you documentation corresponding to your preferences.


    If you do not fill-in these fields, we will be unable to ensure that you benefit from these servi ces.

    We would kindly remind you that you are entitled to request access to your personal records for modification, correction or removal of any personally identifiable information in accordance with the Data Protection Act 1998.


    Any request to view your details must be made in writing and addressed as follows:
    - If it relates to any data provided on the "subscribe" and "unsubscribe"pages for the Newsletter, or for a brochure order, problem write to Club Med Australia, Online marketing department, Level 6, 227 Elizabeth Street, Sydney NSW 2000, Australia.
    -  If it relates to any data provided for a Club Med booking, please write to Club Med Reservation, Level 3, 55 Murray Street, Pyrmont NSW 2009, Australia. Click here to write an email.


    Please be aware that this website uses a cookie intended to improve user comfort for the surfer; it is only designed to identify your country of o rigin in order to re-direct any of your subsequent searches or information requests to the correct site initially chosen.


    Enjoy your visit on clubmed.com.au!

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