Peace of Mind Policy

Book and travel with peace of mind

Club Med is committed to providing flexibility with your future travel plans

We understand in the current context, travel plans can change. That is why we are committed to providing you flexibility for your next trip, whether it's a new booking or an existing booking.

Your Club Med holiday now comes with complete Peace of Mind. You have the opportunity to change your travel plans depending on your departure date, see our different options listed below**.

For more details about the Peace of Mind Policy, click here.

Cancellation Fees

Peace of Mind Policy

For all existing bookings & departures from 1 April

WITHIN 30 DAYS OF YOUR DEPARTURE DATE 100% cancellation fee applies when cancelling or amending your booking.

Extra Flexi Peace of Mind Policy

For all NEW bookings & departures from 1 December 2021 - 31 March 2022

WITHIN 14 DAYS OF YOUR DEPARTURE DATE 100% cancellation fee applies when cancelling or amending your booking.

Peace of Mind Policy

For all new bookings & departures from 17 December 2022 - 30 April 2023

WITHIN 120 DAYS OF YOUR DEPARTURE DATE 100% cancellation fee applies when cancelling or amending your booking.

If your cancellation is due to the Australian or New Zealand Government International Travel Restrictions or Quarantine Mandates, you are eligible to the following options: 1) One free change to a different date or resort, or 2) Keep the full payment as a Future Travel Credit. Your Future Travel Credit must be completed by 30 April 2023 for travel to any Club Med resort. For all other reasons for cancellation or amendments, 100% cancellation fees apply on Club Med land, transfer and services. In all cases, flight cancellation fees may apply as per airline policies.

Bookings made for travel dates up until 31st October 2021

What to do next?

Now that you are aware of the options regarding your future travel with Club Med, you can :

  • Book your next holiday online following this link.
  • Call us on 1800 258 263 (Monday to Friday 9am to 7pm AEDT)

If you already hold a booking and you want to know what are your options regarding this one: please check the "Existing Bookings" section above.