Contact our Call Centre

1800 258 263
Monday to Friday: 9am – 6pm (AEST)
Saturday: 9am – 2pm (AEST)
Exceptionally closed on Friday 26 January 2024

Club Med Boutiques & Travel Agent Partners

Prefer to sit down and talk through your holiday in person? Start your Club Med journey at a specialist travel agent that has a dedicated Club Med corners or book with your preferred local travel agent. There’s sure to be an agency close to you that we work with.

If you are a Travel Agent looking to install a Club Med corner in you store, please email looking to enquire or change booking(s), please call 1800 258 263.

Customer relations

If you have a problem during your holiday, you are obliged to inform our local staff immediately who will endeavour to put things right whilst you are on site. If your complaint is not resolved locally, please complete a report form on site (“declaration”) and follow this up by writing an email to: or to our Customer Relations Department:
Club Med
Customer Relations Department
GPO BOX 1632


Our FAQ section is designed to provide you with answers to our commonly asked questions, from information on your journey and the Club Med package, to changes in your booking, special requirements, booking online and the Great Members scheme.

Go to our FAQ section


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Visit our recruitment website