Contact our Call Centre
Our travel advisors are available at:
1800 258 263 - Toll Free Number
Monday-Friday: 9am-7pm
Club Med Boutiques & Travel Agent Partners
Prefer to sit down and talk through your holiday in person? Start your Club Med journey at a specialist travel agent that has a dedicated Club Med corners or book with your preferred local travel agent. There’s sure to be an agency close to you that we work with.
If you are a Travel Agent looking to install a Club Med corner in you store, please email tradesales.australia@clubmed.com looking to enquire or change booking(s), please call 1800 258 263.
Customer relations
If you have a problem during your holiday, you are obliged to inform our local staff immediately who will endeavour to put things right whilst you are on site. If your complaint is not resolved locally, please complete a report form on site (“declaration”) and follow this up by writing an email to:
customerrelations@clubmedau.com or to our Customer Relations Department:
Club Med
Customer Relations Department
GPO BOX 1632